Case 05 / 10 · AI Agents
Sweet's by Fabi
A WhatsApp AI agent that serves a bakery's customers: today's menu, help choosing, shop information and pickup orders sent straight to the team.
- Client
- Sweet's by Fabi
- Industry
- Bakery and café
- Service
- AI Agents
- Status
- No public link
- Year
- 2024
01 · Context
Sweet's by Fabi works with a menu that changes every day. Much of the team's time went into answering the same questions by message (what's available today, how much it costs, how late it's open) and writing down pickup orders by hand.
02 · Solution
We built a WhatsApp AI agent that serves customers, shares today's menu, helps them choose and closes the pickup order, which goes straight to the team to confirm. Alongside it, a management app to update the menu, shop information and opening hours in real time.
03 · What the agent does
01
shares today's menu and helps the customer choose.
02
sends the pickup order straight to the team to confirm.
03
answers questions about the shop, address and opening hours.
Services and technologies
- AI agent
- Real-time menu
- Pickup orders
- Management app
04 · Project slides
04 / 04
